Payment & Cancellation Policy
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💳 Payment
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Payment is due in full at the time of booking to confirm your appointment.
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You can pay securely via PayPal through the Calendly scheduling link.
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Once payment is received, you’ll receive a confirmation email with the date, time, and link for your session.
🔄 Rescheduling
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I understand that things come up! I’m happy to reschedule your session if you let me know at least 24 hours in advance.
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Reschedule requests made less than 24 hours before the session may incur a $15 fee, as I reserve this time just for you.
❌ Cancellations & No-Shows
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Cancellations made more than 24 hours in advance will receive a full refund.
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Cancellations made less than 24 hours in advance, or if you do not show up for your session, will not be refunded.
⏰ Late Arrivals
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If you join late, we can still use the remaining time of your scheduled session, but the session will end at the originally scheduled time to honor other clients.
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If you are more than 15 minutes late without notice, the session may be considered a no-show.
Questions?
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If you have any questions about this policy or need help with payment, feel free to contact me at margo@yoursupportbuddy.com or use the form below. Thank you for respecting my time and payment policies, and I look forward to helping you feel more confident with your technology!